Have you purchased a product, but are you not satisfied with our product? Then you have the right to return the product within 14 days without giving a reason and to cancel the agreement. You must return the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of the decision to cancel the agreement.
You are on time if you return the goods before the period of 14 days has expired. The direct costs of returning the goods are for your account. To exercise the right of withdrawal, you must inform us by means of an unambiguous statement (eg in writing, by post, fax or e-mail) that you are canceling the agreement. You can use the return form for this, but you are not obliged to do so.
Please note, we can only refund your full amount if we receive the product and packaging in its original condition. Products with visible signs of use cannot be returned.